Last updated: 13 August 2026
We want you to be happy with what you buy. This policy explains how refunds work across our different products. If something isn't right, talk to us first — we're friendly and we'll do our best to help.
Because digital products (ebooks, printables, courses, app access) are delivered instantly and can't be "returned", they are generally non-refundable once accessed or downloaded. If a file is faulty or you were charged in error, contact us within (e.g. 7) days and we'll make it right.
Website builds are a service. Once work has started, fees cover the time and delivery involved. If you cancel before we begin, you may be eligible for a refund of (state amount/percentage). Specific milestones and any deposit terms are agreed before we start.
Items purchased through platforms like Amazon, Udemy or a partner checkout follow that platform's refund policy. Please request those refunds directly through the platform you bought from.
Tools we recommend (like Canva, CapCut, Systeme.io or Skool) are billed by those companies directly. Their refunds and free-trial terms are handled by them — check their pages for details.
Email info@learnwithzar.com with your order details and what went wrong. We aim to respond within (e.g. 2–3) business days.
Nothing in this policy limits your rights under South African law, including the Consumer Protection Act where it applies. (Confirm specifics with a legal professional.)